FAQ's

  1. What is ECHOKART?

    • ECHOKART is an online shopping platform offering a wide range of products across various categories including fashion, electronics, home decor, and more.

  2. How can I place an order on ECHOKART?

    • To place an order, simply browse through our website, select the desired products, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete the order.

  3. What payment methods are accepted on ECHOKART?

    • We accept various payment methods including credit/debit cards,, and other secure payment gateways for your convenience. Cash on Delivery is also available.

  4. What are the shipping options available?

    • We offer standard and expedited shipping options depending on your location and urgency of delivery. Shipping costs and estimated delivery times are provided during the checkout process.

  5. Do you offer international shipping?

    • No, we do not offer international shipping to select countries. 

  6. What is your return policy?

    • We have a hassle-free return policy. If you're not satisfied with your purchase, you can initiate a return within 10 days  of receiving the order. Please refer to our Returns & Exchanges page for detailed instructions.

  7. How can I track my order?

    • Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery on our website or the courier's website.

  8. Is my personal information secure on ECHOKART?

    • Yes, we take the security and privacy of our customers seriously. We employ industry-standard security measures to protect your personal information and ensure safe transactions.

  9. Do you offer customer support?

    • Absolutely! Our customer support team is available to assist you with any queries or concerns you may have. You can reach out to us via email, phone, or live chat during our business hours.

  10. How can I stay updated on new products and promotions?

    • To stay updated on new products, promotions, and exclusive offers, you can subscribe to our newsletter and follow us on social media platforms like Facebook, Instagram, and Twitter.